Shop Branding Quality Assurance (QA) Specialist

What you would be expected to do:

•  Conduct field audits of Sun King branded shops when vendor branding is on-going and at the end of the branding process to conduct an audit check.
• Verify correct installation and usage of branding materials (signage, wall branding.

• Ensure alignment with brand guidelines (logo usage, colours, messaging, layout).
• Identify & document gaps, inconsistencies or damaged branding elements during the vendor branding process & ensure correction is addressed with the vendor. 
• Course correction initiatives are to be documented.

• Implement standardized QA checklists and audit frameworks.
• Capture photographic evidence and detailed reports for each outlet visit with time stamp.
• Score shops based on compliance metrics and defined QA benchmarks.
• Track vendor adherence to branding SLAs and installation standards.

• Flag and document branding defects, poor installations or unauthorized modifications.
• Coordinate with vendors, installers, and internal teams to resolve issues.
• Follow up to ensure corrective actions are completed within timelines.

• Maintain accurate records of shop audit results in digital tools or dashboards.
• Evaluate trends in compliance, regional performance, and recurring issues.
• Provide weekly/monthly reports with actionable insights and recommendations.
• Assist with performance scorecards for vendors and field teams.

• Work closely with branding vendors, installers, and field sales teams.
• Assist onboarding and training of vendors on branding standards.
• Monitor vendor performance and adherence to quality expectations.

• Recommend improvements to branding materials, installation processes and QA frameworks.
• Contribute to cost optimization by identifying inefficiencies or rework drivers.
• Assist with pilot programs for new branding formats or retail concepts.

You would be a strong candidate if you have:

• Diploma or Bachelor’s degree in Marketing, Business, or related field with 2–5 years’ experience in field marketing, retail execution, merchandising, or QA roles.
• Strong experience in retail branding, merchandising, and trade marketing, with a focus on maintaining brand consistency and visual quality standards.
• Proficiency in data collection and reporting tools such as ODK, KoboToolbox, Excel, or mobile audit applications, with basic data evaluation capability.
• High level of accuracy and quality control, with the ability to assess visual standards and ensure compliance across multiple locations.
• Strong problem-solving, field execution, and stakeholder coordination skills, with the ability to work alone and manage multiple sites.
• Highly disciplined, process-guided, comfortable with extensive travel and fieldwork, and able to balance speed, cost, and quality in execution.