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Motor Claims Handler CH2

Posted April 15, 2026
Permanent - Full Time

Job Overview

🚗 Motor Claims Handler (CH2)

Location: Liverpool
Contract: Permanent
Hours: Full-time, 35 hours per week

Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement.

If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you.

Key Responsibilities

💼 What You’ll Be Doing
  • Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish
  • Delivering high standards of service and productivity
  • Working collaboratively with colleagues to achieve the best outcomes
  • Maintaining accurate data and ensuring systems are up to date
  • Communicating clearly and professionally with clients

Skills, Knowledge & Expertise

🎯 What We’re Looking For
  • 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent)
  • Experience using the MOJ Claims Portal
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Organised and able to manage your own workload effectively
  • A client-focused mindset with great customer service skills

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