P&C Bodily Injury Adjuster
Permanent - Full Time $55,000 - $75,000 / yearJob Overview
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
We're on the lookout for a Bodily Injury Adjuster to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections.
Key Responsibilities
- Manage property damage claims in accordance with the Property Damage Adjuster Job Description, client guidelines, and company policies.
- Review new claim assignments, establish plans of action, and initiate insured/claimant contact within required timeframes.
- Monitor daily workflows, set reminders, and ensure timely follow‑up with measurable progress toward claim resolution.
- Investigate claims by gathering evidence, obtaining statements, determining injury status, and evaluating damages.
- Assign and oversee appraisers or field adjusters; review estimates and reports for accuracy and appropriateness.
- Maintain accurate and complete claim documentation, including notes, correspondence, and imaging of all relevant records.
- Request payment authorization, handle claim denials, and act in good faith throughout the claim lifecycle.
- Communicate professionally and timely with clients, insureds, claimants, attorneys, excess carriers, and other insurers.
- Identify attorney involvement, coordinate with defense counsel, obtain status reports, and manage litigation-related requirements.
- Comply with regulatory and reporting requirements, including Medicare reporting, No-Fault/PIP laws, ISO searches, and sovereign immunity checks.
- Report qualifying claims to excess carriers, respond to reservation of rights, and understand applicable excess policies.
- Meet performance standards, including claim closure ratios and continuing education/licensure requirements.
Skills, knowledge & expertise
- College degree or equivalent experience
- Possession of Adjuster license
- Maintain CEU credits for Adjuster license
- Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
- Previous experience with settling bodily injury claims
- Proficiency with Microsoft Office Suite
- Proactive, independent, dependable, and takes initiative with consistent follow through
- Superb written and verbal communication skills conducted in a timely manner with diverse audiences
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
- High level attention to detail with ability to utilize decision making and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information