Experience Center Executive, Cotonou (Benin Republic)

What you would be expected to do

• Coordinate with warehouse to receive stock and keep track of inventory 
• Issue out stocks to cash sales customers as per requirement
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts and monthly stock take
• Scan in and out Sun King inventory on a serial basis
• Communicate any inventory shortage, theft, or loss at the zonal warehouse

• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment

• Repairs and Spare Parts management
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Perform basic check on the faulty units before replacement

• Ensure the center is well maintained tidy and that the store arrangement is per SKU.
• Ensure neatness and good ambiance of the experience center at all times.
• Observation of safety procedures to avert hazards at the experience center.
• Welcome walk-in customers and provide excellent customer experience to ensure top notch service.

You might be a strong candidate if you

• Have a Degree or its equivalent from a recognized institution in any related field.
• Have at least 1 years’ hands on experience in a related role.
• Have effective verbal, communication and people skills.
• Are able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have a good customer centric attitude and focus.
• Have a team player spirit with high levels of flexibility.
• Possess good problem-solving skills.
• Have the ability to gauge client needs.
• Are Familiar with MS Excel and MS Word