Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.
This is where you come in. As a Home Expert, you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.
About the Toronto Store:
This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community.
Address: 90 Bathurst St., Toronto Size: 9,600 sq. ft Opening Date (target): September 14th 2026 Store Hours: The store is open 7 days per week, 10 am - 8 pm.
Hiring Process:
Video Interviews: July 27th- 31st (on camera) Final Interviews: August 4th & 5th (In person) Start date: August 24th - September 12th (3 weeks of full-time training)
Types of Employment:
Full-Time Employees Hours & availability: 40 hours a week, 5 shifts a week
Part-Time Employees Hours & availability: Minimum of 24 hours a week
What You’ll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
Welcome customers into the showroom and help them feel at home
Guide customers through our furniture selection and support online ordering
Stay informed about our products, tools, and policies to support customer confidence
Keep the showroom looking beautiful and organized throughout the day
Use internal systems to manage orders, support returns, and navigate logistics
Collaborate with teammates and contribute to a respectful, team-first environment
Participate in regular coaching and feedback with your Store Manager
Flex to support peak periods on weekends and key retail dates
Who You Are:
Requirements:
Legally able to work in Canada (up to 40 hours year-round; no student visas)
Completion of a criminal background check
Reliable transportation to 90 Bathurst St., Toronto
Ability to frequently move throughout the showroom environment
Must be able to lift up to 30 pounds at times
Minimum 18 years of age
Customer Experience:
You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
You’re passionate about helping people and love solving problems
You build strong, genuine relationships that create long-term Article customers
Work Style:
You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
