Hi there, we’re Article. 👋 Since 2013, we’ve been redefining the furniture industry one sofa at a time. Our retail stores bring the brand to life, creating a space where our customers can experience our furniture in person while keeping the simplicity of buying direct. As a Home Expert Associate (Sales Associates), you’ll be the face of Article, helping every customer feel welcomed, supported, and confident in their choices.
About the San Francisco Store:
This is our first US-based store, and we're excited to be based in the heart of San Francisco's design district and become part of the local community.
Address: 2299 Alameda St, San Francisco Size: 7,000 square feet Opening Date (target): August 16th Store Hours: The store is open 7 days per week, 10 am - 7 pm.
Hiring Process:
Video Interviews: June 24th- July 2nd In-person Interviews: July 7th & 8th Training Schedule: Start July 27th
Types of Employment:
Full-Time Employees Hours & availability: 40 hours a week, 5 shifts a week
Part-Time Employees Hours & availability: Regularly work fewer than 32 hours a week, and no guaranteed minimum hours/ shifts.
What You’ll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
Welcome customers into the showroom and help them feel at home
Guide customers through our furniture selection and support ordering
Stay informed about our products, tools, and policies to support customer confidence
Keep the store looking beautiful and organized throughout the day
Use internal systems to manage orders, support returns, and navigate logistics
Collaborate with teammates and contribute to a respectful, team-first environment
Participate in regular coaching and feedback with your Store Manager
Who You Are:
Requirements:
Authorized to work in the United States
Completion of a criminal background check
Reliable transportation to 2299 Alameda St, San Francisco
Must be able to lift up to 30 pounds at times
Minimum 18 years of age
Customer Experience:
You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
You’re passionate about helping people and love solving problems
You build strong, genuine relationships that create long-term Article customers
Work Style:
You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
