Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions.
Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loan payments, and sale of negotiable instruments.
Assists in granting customers access to safe deposit boxes when necessary.
Processes mail and night drop transactions.
Maintains files as required including signature cards, night deposit log and mail log.
Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
Performs other related duties as assigned by supervisor.
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
KNOWLEDGE, SKILL, AND ABILITIES:
Knowledge of bank products, policies, and procedures.
Knowledge of general banking principles preferred with willingness to participate in educational opportunities
Knowledge of basic math functions such as addition, subtraction, multiplication and division
Skill in communicating with clients and co-workers in courteous and professional manner.
Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
Ability to maintain a high level of confidentiality
Ability to demonstrate accuracy and efficiency in a high-paced environment.
Ability to function as a team player.
EDUCATION AND EXPERIENCE:
High school graduate or equivalent.
The courses as outlined in the Teller Career Path Guidelines are required to be completed within the 90-day Probation Period after job acceptance.
BENEFITS:
Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.
PHYSICAL REQUIREMENTS:
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
