Hall Assistant (Food and Beverage)
Permanent - Full Time £29,086 / yearJob Overview
1. The College
Brasenose College is one of the older Colleges in Oxford and is still thriving five centuries later. Brasenose has 370 undergraduates and 210 graduate students and 115 support staff making it one of the medium-sized Oxford colleges, with a friendly atmosphere. Outside of the three 10-week terms the College is exceptionally busy hosting international conferences and Bed and Breakfast guests. For further information please visit the website https://www.bnc.ox.ac.uk/
2. Department and Job Purpose
Hall Assistants are responsible, under the supervision of the Head of Food & Beverages and Assistant Stewards (Supervisors), to perform duties connected to the efficient provision of the meal service for Fellows, staff and students and to provide the highest standard of catering service, cleanliness and hygiene across all catering service areas in the College. The post holder is responsible for providing first class service to all who dine in College and external guests who use the College catering facilities.
Please note due to the shift patterns required for this role, applicants must be 18 or over to comply with working time legislation.
Job Description
Duties and Responsibilities
- To clean and tidy all areas associated with the Hall to the highest standard.
- Attendance in Main Hall and other function areas during meal service to assist with serving food and wine and table clearing in a courteous, friendly and professional manner.
- Assistance with any special preparations for College Functions.
- Laying up of tables in Main Hall or function rooms.
- Assisting with wine deliveries.
- Maintaining visual checks within work area identifying possible hazards and rectify or report to the Steward or Assistant Stewards.
- To undertake inventory checks of items as required.
- Adhere to the correct procedures according to COSHH regulations when using approved chemicals.
- Work safely and comply with all Health and Safety regulations and COSHH.
- Comply with the Food Safety Act and General Food Hygiene Regulations.
- Ensure that silver and cutlery is checked and returned after use.
- To supervise staff when directed to do so.
- Ensure the security of the department and associated areas during and after service, liaising with the Head Porter and Porters where appropriate.
Cleaning duties:
- Daily cleaning of work area
- Cleaning of silver, glasses and cutlery prior to table being laid
- Assistance with washing glasses either by hand or by machine
General:
- To participate in training designed to minimise occupational risks.
- To wear protective clothing supplied and follow directions on safe working methods.
- To work flexibly within the team, providing support to colleagues and liaising with colleagues in other departments as required.
- Working a two week shift rota including split shifts on alternate weekends in order to meet the operational requirements of the College.
General Duties
- The post holder will be required to be familiar with, and work in accordance with, all College’s policies and procedures.
- To participate in training and development required by the College.
- To be willing to work on bank holidays when the College is open and any reasonable request for overtime as to meet the needs of the College.
- To be willing and prepared to undertake any other duties as directed by the Head of Food and Beverages or Assistant Stewards. The job description may be subject to review in consultation with the postholder.
- To be vigilant and take responsibility for ensuring the Buttery and College property and equipment is kept safe at all times.
- To ensure all personal data relating to individuals is kept confidential in accordance with College policies and relevant data protection regulations.
Person Specification
Knowledge and Experience
Desirable
- Experience of similar work in a catering/hospitality environment
Essential
- Experience of a previous customer service based role and understanding of the importance of this
- Ability to work to the required standards (care in service delivery, professionalism and presentation)
- Capable and willing to work using own initiative
- Ability to work as part of a team
- Able to work flexible hours (if required)
- Interest in food and wine service
Personal Qualities
Essential
- Reliable with good timekeeping
- Clean and tidy appearance
- A high standard of spoken and written English
Physical Qualities
Essential
- Capable of fulfilling the requirements of the role which involves standing, carrying and lifting