Operations & Commercial Trainer
Permanent - Full TimeJob Overview
Location: Central Birmingham
Salary: Competitive
Step into a career where your expertise shapes the future of the railway.
Salary: Competitive
Step into a career where your expertise shapes the future of the railway.
London Northwestern Railway & West Midlands Railway—delivers over 1,300 safe and reliable services every single day, supporting more than 60 million journeys a year.
At the heart of this operation lies our dedicated Training and Development Centre, powering the growth and success of colleagues across our network.
We’re now looking for an experienced Driver/Driver Instructor or Operations Trainer to join our expanding team, on a full-time permanent basis, to deliver key operational programmes to train drivers and front-line staff.
If you are passionate about developing others and ready to use your driving experience to inspire the next generation, this is your chance to share your rail expertise and gain industry-recognised training qualifications—all while maintaining your own driving competency.
If you’re an experienced driver who loves the idea of empowering others, shaping standards and making a real impact, this is an opportunity to take your career in an exciting new direction.
Key Responsibilities
In this highly rewarding role, you will:
- Design and deliver engaging, innovative training programmes for trainee drivers and front-line colleagues.
- Provide expert guidance on safety‑critical rules, regulations and operational standards.
- Lead both initial and refresher Personal Track Safety programmes.
- Assess trainee progress, offering constructive, professional feedback to support their development.
- Work collaboratively across teams to continuously evolve training materials in line with industry best practice.
Skills, Knowledge and Expertise
To succeed as a Driver Operations Trainer, you’ll bring:
- A minimum of 3 years’ experience as a qualified, competent train driver.
- Natural confidence communicating with people from all backgrounds and levels.
- A motivated, positive mindset and a genuine passion for developing others.
- Strong organisation skills and the ability to take initiative when working independently
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.