Onboarding Account Manager (Swedish)
Job Overview
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish-speaking Onboarding Account Manager for their Barcelona office.
Position: Onboarding Account Manager.
Location: Barcelona.
Work model: Hybrid.
Renumeration: Base salary + performance bonus.
About the role:
In this role, you will partner with high-potential businesses to drive product adoption, build strong customer relationships, and identify opportunities for long-term growth. This position is ideal for a proactive and strategic professional who thrives in a tech-focused environment and excels at guiding clients through digital marketing success.
DUTIES AND RESPONSIBILITIES:
- Onboard a portfolio of new clients and act as a trusted advisor while developing high-performing PPC campaigns.
- Make outbound calls to promote and sell digital marketing services.
- Identify customer objectives and present tailored solutions that match their needs.
- Build strategic, results-driven campaigns designed for both immediate impact and sustained performance.
- Increase campaign spend and drive upselling opportunities.
- Maintain accurate and complete customer data within the CRM system.
- Manage a high volume of potential clients through daily phone outreach.
REQUIREMENTS:
- BA/BS degree or equivalent work experience, with advanced studies in Marketing or Communications considered a plus.
- C2 Swedish and C1 English language proficiency.
- At least 2 years of experience in sales or marketing, ideally in client-facing or high-stakes environments.
- Ability to work independently while meeting goals with limited supervision.
- Experience managing customer data and using CRM tools to support sales processes.
- Ability to use AI tools to enhance productivity and outreach strategies.
- Clear and effective communication skills across a variety of audiences.
- Comfortable presenting, writing professional content, and collaborating in team settings.
- Proactive, solution-oriented mindset with strong initiative.
- Ability to analyse competitors, understand market trends, and support strategic planning.
- Understanding of the Swedish market, including cultural nuances, business etiquette, and stakeholder complexity.
BENEFITS:
- Competitive renumeration package
- Full-time hybrid role (39 hours/week) based in Barcelona
- Relocation package including flight ticket and accommodation during the 1st month of employment
- Private health insurance coverage
- Continuous training, certifications, and skill development opportunities
- And many more!