Retail Operations Associate - Paygo Phones (Lagos, Nigeria)

What you would be expected to do

• Manage stock reconciliation across assigned region(s) - reordering understocked SKUs, managing holding levels, tracking aged stock returns and reallocations.
• Facilitate phone repair logistics within SLA and customer pickups. Oversee reverse logistics adherence
• Track and report shop performance. 
• Develop retail strategies that facilitates regional business goals. Resolve operational issues as they arise.
• Onboard new shop agents. Train shop agents on inventory management and reconciliation
• Communicate any inventory shortage, theft, or loss at the regional warehouse.
• Prepare weekly on hand stock report for all shops in region and make the report available for the Country Operations manager
• Follow up on any stock losses or unexplained variances at the store 

You might be a strong candidate if you

• Have a Bachelor’s degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
• Have a minimum of three (3) years’ progressive work experience in procurement and supply or inventory management in a multinational organization
• Strong technical knowledge of inventory management, reverse logistics, stock allocation, and retail systems. 
• Demonstrate sound judgment, people, communication, presentation and reporting skills.
• Are result oriented with the ability to multitask.
• Are a team player and can demonstrate ability to establish and maintain effective relationships with various stakeholders. Have advanced computer skills eg. Microsoft excel application.
• Have experience working in ERP System and other inventory management application