Property Field Adjuster - Richmond, VA
Permanent - Full Time $39,000 - $52,000 / yearJob Overview
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Davies North America is seeking an experienced Property Field Adjuster to support the Richmond, Virginia territory.
This role is ideal for a field professional who can investigate losses, inspect sites, document findings, evaluate damages and exposures, and communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders. The successful candidate will bring strong technical judgment, professional communication skills, and the ability to manage field assignments efficiently and accurately.
Territory Requirement: This position covers the Richmond, VA area and surrounding territories. Candidates must reside within or near the Richmond market and be comfortable traveling throughout the assigned territory to conduct on-site inspections, customer meetings, and claim-related field activities.
This position handles residential and commercial property losses, including property inspections, scope review, damage assessment, estimate support, and related file documentation. The ideal candidate will have experience managing claims from initial inspection through reporting while maintaining high standards of customer service and technical accuracy.
Compensation: This is a 100% commission‑based role with earnings paid at 42% commission, supported by a bi-weekly draw of $1500.00.
Compensation: This is a 100% commission‑based role with earnings paid at 42% commission, supported by a bi-weekly draw of $1500.00.
Key Responsibilities
- Conduct on-site inspections and field investigations for assigned claims
- Inspect property, structures, vehicles, equipment, or accident scenes as required by assignment
- Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams
- Evaluate loss facts and support investigation of coverage, liability, damages, and exposure
- Obtain statements from insureds, claimants, witnesses, or other involved parties when needed
- Prepare timely, accurate, and well-documented reports for clients and internal stakeholders
- Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed
- Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations
- Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately
- Manage field assignments within service expectations, turnaround times, and quality standards
- Travel throughout the assigned VA territory as required
Skills, knowledge & expertise
- 3+ years of field adjusting or related claims experience
- Active adjuster license(s) and the ability to obtain additional licenses based on territory
- Valid driver’s license and reliable transportation
- Ability to travel locally and regionally within the assigned territory
- Strong documentation, organizational, and time-management skills
- Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems
- Proficiency in Xactimate
- Experience handling field property claims
- Experience working with Xactimate and Xactware products
- Experience with third party resources used in property estimating such as Eagleview, Hover, etc
- Ability to work independently while managing deadlines, territory activity, and service expectations
- Strong investigative mindset with high attention to detail
- Strong written and verbal communication skills
- Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives
- Ability to manage multiple assignments and shifting priorities in a fast-paced field environment
- Multi-line field experience
- Experience with commercial property, residential property, general liability, casualty, bodily injury, or transportation-related claims
- Carrier certifications and multi-state licensing
- Bilingual capabilities are a plus