Front Office Agent (f/m/d)
Seasonal - Full TimeJob Overview
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Are you passionate about hospitality?
Are service-mindedness, quality awareness, flexibility and a well-groomed appearance among your attributes?
We are looking for you to support our motivated front office team starting in the coming winter season 2026/2027!
Are you passionate about hospitality?
Are service-mindedness, quality awareness, flexibility and a well-groomed appearance among your attributes?
We are looking for you to support our motivated front office team starting in the coming winter season 2026/2027!
Key Responsibilities
- Check-in/out (private individuals and groups)
- Reception and support for hotel guests
- Preparation of invoices
- Management of own cash register with collection of payments, currency exchange, etc.
- Receipt and processing of guest inquiries
- Various administrative reception tasks
- Use of the Opera program
Skills, Knowledge and Expertise
- Successfully completed specialist training and, ideally, initial professional experience
- OPERA knowledge
- Professional competence, creativity and attention to detail, as well as a very high level of quality awareness
- Structured and organised way of working
- Keen interest in team-oriented work
- Very good German and English skills; additional language skills are an advantage