(What working in the store is like: https://youtu.be/huO3RrOod-E)
Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.
This is where you come in. As a Home Expert, you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.
About the Bellevue Store:
This is our first retail store in the Greater Seattle area, and we picked the beautiful Bellevue Square.
Our store address is: Lincoln Square North, Bellevue, WA 98004
Store size: 8400 square feet
Staff size/ model: 1x Store Manager,2x Assistant Managers, 2x Sales Floor Leads (key holders), 8x Home Experts (associates)
Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pm
Hiring Process:
Video Interviews: ongoing (on camera - phone or computer) Final Interviews: September 3rd & 4th (in person) Training Schedule: September 21th - October 9th (3 weeks of full-time training)
Types of Employment:
Full-Time Employees Hours & availability: 40 hours a week, 5 shifts a week
Part-Time Employees Hours & availability: Regularly work fewer than 32 hours a week, and no guaranteed minimum hours/ shifts.
What You’ll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
Welcome customers into the showroom and help them feel at home
Guide customers through our furniture selection and support online ordering
Stay informed about our products, tools, and policies to support customer confidence
Keep the showroom looking beautiful and organized throughout the day
Use internal systems to manage orders, support returns, and navigate logistics
Collaborate with teammates and contribute to a respectful, team-first environment
Participate in regular coaching and feedback with your Store Manager
Flex to support peak periods on weekends and key retail dates
Who You Are:
Requirements:
Authorized to work in the United States
Completion of a criminal background check
Reliable transportation to (location)
Must be able to lift up to 30 pounds at times
Minimum 18 years of age
Customer Experience:
You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
You’re passionate about helping people and love solving problems
You build strong, genuine relationships that create long-term Article customers
Work Style:
You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
