Campus Operations Administrator - HACKNEY, LONDON
Full Time Grade 5 - Starting from £29,588 rising to £33,002 per annum + £2.5K MPSJob Overview
Bath Spa University is hiring an engaged and committed Campus Operations Administrator to join the Operations Team at the BSU London Campus in Hackney.
Working as part of a small team, this role is a core contact point for students, staff, and visitors to the campus and will work across a range of areas from front-of-house customer service to key operational administration.
Working as part of a small team, this role is a core contact point for students, staff, and visitors to the campus and will work across a range of areas from front-of-house customer service to key operational administration.
About the Role
- Coordinate daily operational activities of the Campus, including the timely and proper opening and closing of the campus (including Saturdays and evenings)
- To act as a first point of contact for staff, students, and visitors at the front desk by providing proactive and professional customer service.
- Work collaboratively with the rest of the teams, and other teams in Hackney and our other campuses to deliver efficient service, collaborate, and problem solve.
- Assist in the planning and delivery of events across the site.
- Undertake crucial Health and Safety roles and responsibilities such as Fire Warden, First Aider, carry out risk assessments, and trip hazard management.
- A range of other duties to meet the changing and evolving needs of the Campus, as required by the line manager.
About You
- Flexible and able to commit to a moving shift-based working pattern that includes evenings and weekends.
- Demonstrated experience in delivering excellent front-of-house customer service.
- Able to work productively in a busy, high-pressure, student facing environment
- Self-starter with a demonstrable history of using initiative and taking pro-active decisions within the workplace.