Sales Support Specialist
Full TimeJob Overview
Sales Support Specialist support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.
Requirements for success:
- Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
- Maintain regular and effective communication with clients to ensure their needs are consistently met.
- Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
- Foster collaboration with cross-functional teams to deliver exceptional client experiences.
- Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
- Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.
Ideal candidate qualities include:
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Proactive problem-solving skills and ability to think creatively.
- Experience in sales support or customer service.
- Competency with software and computers.