Information Technology Intern, Service Delivery (Summer 2027)
Internship $30.00 / hourJob Overview
As an Information Technology Intern, Service Delivery, you will work directly with the IT Service Delivery team to support day-to-day operations across the company — from user support and hardware deployment to network troubleshooting and infrastructure projects.
This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real-world, practical experience in a fast-paced, high-impact environment. This is a hands-on internship designed for students who are passionate about technology, infrastructure, and operational support.
*This internship is 12 weeks from May/June through August/September 2027
This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real-world, practical experience in a fast-paced, high-impact environment. This is a hands-on internship designed for students who are passionate about technology, infrastructure, and operational support.
*This internship is 12 weeks from May/June through August/September 2027
Responsibilities
- Assist in the deployment, configuration, and maintenance of end-user systems including laptops, desktops, peripherals, and mobile devices.
- Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
- Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
- Help document and improve IT operational processes, runbooks, and troubleshooting guides.
- Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
- Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
- Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
- Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.
Minimum Qualifications
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
- Strong interest in IT operations, service delivery, and infrastructure support.
- Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
- Excellent troubleshooting and problem-solving skills with a willingness to learn in a hands-on environment.
- Strong communication skills and ability to work collaboratively in a team setting.
- Must be detail-oriented, organized, and able to follow processes and procedures accurately.