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Accounts Receivable Administrator

Job Overview

Position Overview:

We are seeking a detail-oriented and proactive Accounts Receivable Administrator who thrives in a fast-paced, high-volume environment. This role is critical to maintaining healthy cash flow and strong customer relationships by ensuring timely collections, accurate payment application, and resolution of account discrepancies.

This is an excellent opportunity for someone who enjoys owning their work, solving problems, and making a direct impact on financial operations.

Compensation:

$23/hour
Consistent, full-time hours with opportunity to grow within a stable and fast-paced organization.

Key Responsibilities:

  • Accounts Receivable & Collections

    • Proactively manage aging reports and prioritize collection efforts

    • Contact customers to collect outstanding balances in a timely and professional manner

    • Post and apply payments accurately, including ACH, check, and credit card transactions

    • Process credit card payments and handle refund requests

    Customer Account Management

    • Investigate and resolve unapplied cash and account discrepancies

    • Manage and resolve customer disputes efficiently and professionally

    • Maintain accurate and up-to-date customer account records

    Cross-Functional Collaboration

    • Partner with operations, billing, and sales teams to resolve account issues

    • Communicate account status, risks, and payment activity to internal stakeholders

    Administrative & Process Support

    • Maintain organized AR documentation and reporting

    • Identify opportunities for process improvements and increased efficiency

Qualifications:

  • Minimum 5 years of accounts receivable or collections experience

  • Hands-on experience with ERP systems (Preferred: McLeod)

  • Strong understanding of collections processes, aging reports, and cash application

  • Proficiency in Microsoft Excel (sorting, filtering, basic formulas required)

  • Excellent communication and interpersonal skills

  • Strong attention to detail and problem-solving ability

  • Ability to prioritize workload and meet deadlines in a fast-paced environment

  • High level of integrity, accountability, and professionalism

Why TCI

At TCI, your work matters. You’ll be part of a team that values ownership, supports growth, and recognizes impact. We don’t just look for people who can do the job—we look for people who align with our values and want to grow with us.

We are a family-owned company doing business since 1978.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.

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