Cards Unit Manager (Retail Banking)
Job Overview
Join our team as a Cards Unit Manager!
Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.
Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.
As a Cards Unit Manager, your mission is to lead and develop a high-performing Pan-Baltic team while shaping the vision, strategy, and performance of our cards products, services, and systems. You will drive customer-focused product development, operational excellence, regulatory compliance, and sustainable business growth across the Baltics.
How You Will Make an Impact:
Define and own the vision, strategy, roadmap, priorities, and overall performance of the unit’s products, services, systems, and end-to-end business processes
Own the Area’s budget, resource allocation, financial (cost side) performance, and delivery targets, ensuring the Area operates effectively and meets agreed objectives
Ensure Data product ownership in accordance with the Data Management strategy including data availability for both regulatory and business reporting
Drive product and service development based on customer needs, regulatory requirements, market trends, digital opportunities, and Luminor’s strategic objectives for innovation in product features, customer experience, and digital capabilities
Ensure effective risk management, regulatory compliance, operational resilience, governance, documentation, data ownership, and readiness for internal and external audits
Lead, coach, and develop the Cards Unit team across the Baltics, setting clear expectations, supporting individual growth, and fostering a positive, accountable, and high-performing team culture
Build strong cross-functional and cross-border cooperation, represent the cards area in discussions with senior management, partners, regulators, financial associations, and governmental institutions
What Makes You a Great Fit:
3+ years of previous managerial experience, with strong leadership, coaching, people development, and performance management skills
Experience in product ownership, product development, process management, or a related area, preferably within banking or financial services
Strong business judgment and the ability to manage budgets, resources, priorities, risks, and performance targets
Excellent decision-making, planning, prioritization, stakeholder management, and cross-functional cooperation skills
Advanced MS Office skills and professional working knowledge of JIRA and Confluence; SCRUM, Kanban, or Product Owner certification will be considered an advantage
Higher education
Fluent English is required in spoken and written communication due to working on the Pan-Baltic level
Why You Will Love Working Here:
Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
Gross salary. 4800-7200 EUR/month, which is to be determined depending on your level of experience and competencies
The application deadline is the 30th of September. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!