Medical Receptionist

Brightwater Paediatrics – Mountain Creek, Sunshine Coast
Part-time | 30 hours per week | Above Award rates

Brightwater Paediatrics is looking for a warm, organised and professional Medical Receptionist to join our friendly clinic in Mountain Creek on the Sunshine Coast.

This is a rewarding opportunity to work in a family-centred paediatric practice, supporting children, young people and their families while helping our clinicians deliver exceptional care.

If you enjoy helping people, thrive in a busy environment and take pride in creating a welcoming experience for patients, we would love to hear from you.

About the Role

As the first point of contact for families, you will play a key role in ensuring our clinic runs smoothly and patients feel welcomed and supported from the moment they arrive.

This role combines reception, administration and patient coordination within a supportive and collaborative team environment.

Permanent part-time hours (30 hours per week) are spread across 4–5 days, with some flexibility to suit the right candidate.

Key Responsibilities

• Welcoming children and families and creating a calm, friendly clinic environment
• Managing appointment bookings, confirmations and schedule changes
• Answering phone and email enquiries in a professional and helpful manner
• Maintaining accurate patient records and data entry
• Processing payments and assisting with billing and Medicare administration
• Coordinating referrals and correspondence with doctors and hospitals
• Supporting clinicians and the administration team with day-to-day clinic operations

About You

We’re looking for someone who is kind, organised and enjoys creating a welcoming and supportive experience for children and their families.

You will ideally have:

• 5 years’ experience in a reception or administration role (medical experience highly regarded)

• Excellent communication and customer service skills

• Strong organisational skills, ability to confidently multitask with strong attention to detail

• Confidence using computers and practice management systems (Xestro system experience preferred but not essential)

• A calm and professional approach in a busy clinical environment

• A caring, patient-focused attitude

Why Join Brightwater Paediatrics?

• Strong remuneration package - above award rates, reflecting our commitment to valuing our team

• Work alongside highly experienced paediatric specialists who are deeply committed to providing exceptional care for children and their families

• Be part of a supportive and collaborative team that values kindness, professionalism and teamwork

• Enjoy meaningful work, helping children, young people and their families feel supported during important healthcare moments

• Join a well-established specialist paediatric clinic known for its compassionate and family-centred approach to care

• Gain valuable experience and develop your skills within a specialist medical environment

• Work in a beautiful Sunshine Coast location in Mountain Creek, with convenient access and parking

Our clinic values kindness, teamwork and creating a welcoming experience for every child and family who walks through our doors.

How to Apply

Click Apply on SEEK and submit your resume and a short cover letter. In your cover letter, please briefly tell us:

1. Why you are interested in working in a paediatric clinic.
2. What you believe makes a great patient experience for children and their families.

Applications will be reviewed as they are received and only shortlisted candidates will be contacted.

For a copy of the position description, please email [email protected] (email preferred, no phone calls please)