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Business Systems Analyst

Posted February 18, 2026

Job Overview

The Business Systems Analyst will form part of our Cross-Functional Teams working closely with all
stakeholders including product/business requirements, technical and QA.

Responsibilities:

  • Assist in managing delivery and release schedules for projects, changes, service requests and
    mandatory releases as per clients’ SLAs

  • Actively participate (and possibly lead) in knowledge transfer activities and providing technical leadership and advice as part of the requirements analysis and hand-over

  • Create client requirements analysis/design documents (where applicable) and High Level Test Cases in view of these being used for the generation of functional and regression test cases

  • Create, execute and maintain automated and manual tests to ensure that the software delivered to

  • is in line with the set business requirements

  • Actively engage and liaise with the end client on a daily basis as well as internal teams during testing to ensure compliance with the business requirements and agreed specifications/timelines

  • Help technical teams to create optimal use cases and database design

  • Coordinate with testing team during various phases of testing and represent end-users in the UAT

  • phase i.e. participating in UAT and PROD support when required.

Requirements:

  • A Bachelors Degree in Business and Computing or a similar recognised qualification

  • A minimum of two years of experience within the payment or financial industry, would be considered an asset; Alternatively, candidates with a Product Ownership experience are preferred;

  • Understanding of requirements gathering processes, such as user stories, use cases, business requirements etc.;

  • Knowledge of a scripting language, ideally SQL;

  • Experience with JIRA, Confluence or similar tools would be considered an asset;

  • Possess good communication skills in both written and spoken English;

  • Able to perform under pressure;

  • Good problem-solving skills; and,

  • Able to prioritise across different tasks and meet deadlines as per business objectives.

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