Sales Manager (VIP Support, iGaming) for TrueGroup

TrueGroup was founded in 2019 by a team of professionals from marketing, software development, and game design — united by a shared passion for building meaningful digital products. From the very beginning, the company has focused on creating high-quality iGaming solutions while fostering a culture of collaboration, ownership, and continuous growth.

TrueGroup is looking for a results-driven Sales Manager to strengthen its commercial team and drive revenue growth across iGaming brands.

The role focuses on proactive outbound sales, reactivation of existing users, upselling bonuses and promotions, and building strong player engagement without reliance on a fixed client portfolio.

Requirements

• Experience in B2C sales or account management (call center, entertainment, or iGaming industry preferred)

• Strong sales mindset with a clear focus on results and KPIs

• Confident spoken and written English

• Excellent communication, persuasion, and negotiation skills

• Ability to work with numbers, metrics, and performance reports

• High level of self-motivation and stress resistance

• Ability to multitask and quickly switch between priorities

Will be a plus

• Previous experience in iGaming, gambling, or betting projects

• Experience with outbound sales, reactivation campaigns, or bonus sales

• Understanding of player behavior and retention mechanics

• Experience working with CRM systems and sales analytics tools

Role & responsibilities

• Conduct outbound calls to existing customer databases for reactivation and upselling

• Promote and sell personalized bonus packages and special offers

• Build strong engagement and attachment to the product

• Analyze customer activity, sales performance, and engagement metrics

• Prepare reports and adjust sales strategies based on results

• Collaborate closely with VIP and internal teams to improve conversions

• Ensure a professional, customer-oriented experience in every interaction

• Consistently meet and exceed individual sales KPIs

Company offers

• Flexible working hours and a remote work format

• Competitive compensation based on skills and performance

• Unlimited vacation days and paid sick leave

• Employee referral bonuses and gifts for special occasions

• 50% financial support for learning and professional development

• Wellness benefits (sports activities, gym memberships, etc.)

• Co-working space reimbursement

• Supportive team culture with regular team-building activities

• Opportunity to grow within a fast-scaling international iGaming company