Head of LPP Administration - Occupational Pensions (Bilingual German & French)
Job Overview
Senior operational leadership role responsible for the LPP Administration function within an occupational pension institution. The position owns the end-to-end administration of pension schemes, combining people management, regulatory oversight, internal controls and close coordination with IT and advisory teams. This role is intended for experienced LPP administration professionals.
Responsibilities
Lead and manage the LPP Administration team, ensuring service quality, accuracy and deadline compliance
Oversee all core administrative processes: affiliations, salary reporting, contract changes, invoicing and case validation
Validate complex pension cases and contractual documentation (agreements, amendments, takeovers, transfers)
Manage mass processing activities in coordination with IT (salary declarations, certificates, benefit payments)
Handle disputes and complaints, including analysis, resolution and escalation when required
Act as business owner (MOA) for administration-related IT projects and system evolutions
Implement and monitor internal controls, identifying operational and regulatory risks
Ensure compliance with LPP legislation, monitoring legal developments related to affiliation, salary thresholds and coverage
Contribute to institutional strategy in collaboration with senior management
Requirements
Extensive experience in occupational pensions (LPP) administration
Proven team management experience in an administrative or pension environment
Federal diploma in social insurance, LPP specialist certification, or equivalent qualification
Strong numerical skills combined with excellent written communication
High level of organisation, prioritisation and stress management
Strong analytical mindset and attention to detail
Client-oriented leadership style with strong team spirit
Bilingual German & French (mandatory)
Fluent English required for professional use
Valid Swiss work permit
Benefits
Senior role with full ownership of LPP administration operations
High level of responsibility and decision-making autonomy
Structured institutional environment with strong governance standards
Opportunity to influence processes, controls and system evolution
Flexible working arrangements within a regulated framework