Enrolment and Claims Officer
Job Overview
Role: Enrolment and Claims Officer
Salary: £30,618
Package: Pension, Unlimited leave, Flexible working, Healthcare cash plan
Location: Remote
Start date: ASAP
Hours: Full-time, 40 hours per week
About Corndel
Corndel is a multi-award-winning UK management and technology training provider, delivering high-quality programmes across the full employee lifecycle. We partner with some of the UK’s largest and most exciting organisations to drive organisational performance through transformational learning.
Our vision is to shape a world where everyone is empowered to be their professional best. As one of the UK’s fastest-growing training providers, we offer a supportive, high-performance environment where people are trusted, developed, and encouraged to make a real impact.
The Role
The Enrolment and Claims Officer play a critical role in ensuring Corndel remains compliant with funding regulations while delivering a smooth and efficient learner onboarding experience. You will be responsible for managing learner enrolments and funding claims accurately, on time, and in line with external funding rules and internal business priorities.
This role requires strong attention to detail, confidence working with data and systems, and the ability to collaborate effectively across Sales, Operations, and Curriculum teams.
Key Responsibilities
Apply funding rules and guidance to assess learner eligibility and programme compliance
Manage programme starts and learner registrations within defined timescales
Liaise with learners and internal stakeholders to gather, validate, and review required documentation
Maintain accurate learner records in Management Information Systems, ensuring data integrity at all times
Ensure all enrolment and claims activity is completed accurately, on time, and in line with funding requirements
Communicate compliance decisions clearly and appropriately to relevant stakeholders
Maintain up-to-date knowledge of funding rules, data requirements, and audit expectations
Support Curriculum and Operations teams by providing guidance on funding and claims requirements
Identify risks, issues, or gaps in data or compliance and escalate where appropriate
About You
You are detail-oriented, reliable, and motivated by doing things properly and compliantly. You take ownership of your work, manage your time effectively, and are comfortable working independently in a remote environment.
You enjoy working with rules, processes, and data, and you are confident asking questions and seeking clarification to get things right. You take pride in accuracy and understand the importance of compliance in a regulated setting.
Skills & Capabilities
Strong organisational skills with the ability to manage multiple deadlines
High attention to detail and a “right first time” approach to work
Clear and confident written and verbal communication skills
Ability to interpret and apply complex rules or guidance accurately
Sound judgement, with the confidence to escalate issues when required
Comfortable working at pace while maintaining quality and accuracy
Strong IT skills and confidence learning new systems
Experience (Desirable)
Experience working in a regulated or compliance-driven environment
Experience in enrolment, claims, funding administration, or similar operational roles
Experience working in a fast-paced, process-driven organisation
Understanding of the purpose and importance of enrolment and claims functions
Why join Corndel?
We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
We're a leader in our field, with quality and excellence at the heart of what we do.
We welcome applications from candidates of all backgrounds. However, please note that we’re currently unable to offer visa sponsorship, so you’ll need to have existing right to work in the UK to be considered for this role.
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.
As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.
If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.
Corndel is committed to safeguarding and safer recruitment practices and will undertake pre-employment checks on the successful candidate, including Standard DBS Disclosure
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