Quality Analyst

PRIMARY RESPONSIBILITIES & DUTIES

The primary purpose of this role is to execute testing processes (creation, execution, defect identification and

tracking) to ensure quality. Your role partners with business stakeholders to provide test expertise to ensure a high

standard of testing and quality assurance for all projects, solutions and changes delivered. In addition, you will

provide inputs to release planning and dependencies, while working with relevant stakeholders.

Customer Obsessed & Delivering Service Like No Other

• Working with the Technology team and business stakeholders to define test suits, plans and schedules

• Perform duties as required for the testing of technology changes.

Driving Commercial & Operational Achievement

• Creating manual and automation test cases, test data and expected results from requirements review and

test scenario analysis

• Creating and executing functional, non-functional, business acceptance and regression test cases using

the appropriate test management tools

• Managing and triaging defects using the appropriate test management tools

• Providing timely reporting of test preparation and execution metrics using the appropriate test

management tools, including test case preparation status, test case execution status and defect status

• Leading testing efforts to meet test deliverables within agreed timeframes and budgets

• Support the Technology team to define test estimates and key issues/risks surrounding a project/solution

• Contribute to continual improvement of the testing processes (efficiency-driven and quality-focussed) by

assisting with the development of test methodologies to improve current processes specifically around the

test knowledge-base for generic test scripts

• Develop and maintain suites of test scripts used for regression and functional testing.

Leading Self, Leading & Empowering Others

• Lead self to ensure empowered, capable and accountable to deliver priorities

• Promote a thriving team culture, with a focus on achievement, empowerment, inclusivity and innovation

that values continuous learning and puts our customer at the heart of all that we do

• Partner cross functionally to ensure shared success and champion best practice, while indirectly building

capability and confidence across the business

• Act in accordance with David Jones THRIVING Cultural Foundations and Code of Ethics &

Conduct. Comply with all David Jones policies, practices and procedures.

Work Health & Safety

• Maintain a safe working environment for team members, contractors and visitors, and ensure that others

are not put at risk

• Implement and adhere to WHS policies and procedures, guidelines and safe work practices within your

area of responsibility; and complete all required WHS training

• Ensure that you consult and avoid introducing new hazards or breaches of WHS legislation when

implementing new initiatives, systems, products, equipment or designs

• Report injuries or hazards as per policy and support return to work programs.

Experiences

• 5-7+ years’ experience in similar roles

• Experience working within similar corporate / retail environments, partnering with Technology team and

the business to achieve business outcomes and optimise customer / end user experience.

Technical Skills

• Tertiary qualified or equivalent industry experience

• ISTQB or Agile Test Certification (foundation level or above) highly desired

• Experience spanning various methodologies (e.g SDLC, Waterfall, Agile)

• Proven experience with regression, functional and integration testing, as well as UAT test phases

• Experience on Oracle, DB2, UNIX and web platforms

• Proven experience in SDLC and Testing methodologies

• Strong documentation and communication skills, ability to convey complex technical and business

requirements.