Agile Coach
Job Overview
About Us
Abacus Insights is changing the way healthcare works for you. We’re on a mission to unlock the power of data so health plans can enable the right care at the right time—making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences.
Backed by $100M from top VCs, we’re tackling big challenges in an industry that’s ready for change. And while GenAI is still new for many, we’ve already mastered turning complex healthcare data into clear, actionable insights. That’s our superpower—and it’s why we’re leading the way.
Abacus, innovation starts with people. We’re bold, curious, and collaborative—because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together.
About the Role:
As an Agile Coach, you’ll be the catalyst for agility across globally distributed teams building healthcare technology solutions. You’ll partner closely with Product and Engineering leadership, coaching Product Owners, Scrum Masters, and Developers in the US, Nepal, and India. Your mission is to build self-organizing, continuously improving teams that achieve sustainable high performance through disciplined agility, data-driven retrospection, and human-centered leadership–delivering measurable business value to customers.
You Will:
- Coach teams to embrace true agility, focusing on delivering business goals and ensuring Scrum events embody the “inspect-and-adapt” principle rather than ritualistic compliance.
- Guide Scrum Masters in facilitation, impediment removal, and effective prioritization.
- Guide Product Owners in backlog refinement, prioritization and technical debt elimination.
- Influence tooling and process flow improvements for roadmaps, etc.
- Promote sustainable pace ensuring teams optimize for energy, not exhaustion.
- Measure and communicate improvements using velocity trends, cycle time, and happiness metrics.
- Help build strong working relationships across teams in US, Nepal, and India, ensuring time zone differences don’t hinder agility or alignment.
- Shape an Agile culture and lead change management efforts to embrace best practices, including engaging at the executive, management, performer and team level
What We're Looking For:
- Typically has 10+ years in software delivery, including 3+ years as Scrum Master or Agile Coach.
- Deep expertise in Scrum, Lean, XP, Agile principles, and continuous improvement practices.
- Strong in project management skills and product development experience in agile organizations.
- Familiarity with systems thinking, complex adaptive systems, and feedback-driven learning.
- Certifications such as Scrum Master, Product Owner and Agile Coaching from globally reputed organizations.
- Excellent facilitation, mentoring, and cross-cultural communication skills.
- Ability to create psychological safety while sustaining team velocity.
- Experience coaching through servant leadership, not authority.
Bonus Points:
- Experience with DevOps, automation, and AI to support flow and continuous delivery.
- Background in US healthcare as a developer, Scrum Master, Business Analyst or Product Owner.
- Experience in scaling agility using industry recognized frameworks.
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.