Level 3 - Service Desk Engineer Technician

At Abano Healthcare, we’re looking for an experienced Level 3 - Service Desk Engineer to join our growing IT team in this newly created position. In this role, you’ll be responsible for providing high-level support, managing IT infrastructure, and ensuring smooth operations across our business.

What You’ll Be Doing:

✅ Solid experience with physical server builds and hardware maintenance and deployment

✅Microsoft Stack Support – Windows Server administration, troubleshooting, and maintenance.

✅ Office 365 Administration – Managing users, policies, security, and collaboration tools.

✅ Intune & Autopilot – Device management, deployment, and configuration.

✅ Meraki & Networking – Troubleshooting network issues and optimizing performance.

✅ Azure Management – Overseeing cloud resources, security, and automation.

✅ Escalation & Problem-Solving – Handling complex IT issues that require in-depth technical expertise.