Field Reimbursement Manager - Oral Migraine

The Oral Migraine Field Reimbursement Manager (FRM) acts as a non-clinical in-office resource that is available to educate and address HCP questions about patient access. The FRM is a field-based role that calls directly on HCP offices in the assigned, specific geography to address questions about patient access & reimbursement in support of AbbVie’s prescription-based migraine portfolio. The FRM provides expertise on coverage and reimbursement barriers to better enhance the patient experience. The FRM responsibilities include educating HCPs about access and reimbursement via AbbVie approved support tools, advising HCPs on patient prescription status, program eligibility, and educating offices on payer processes and procedures. 

Specific Responsibilities:

• Educate HCPs on patient support programs, including approved access and reimbursement support tools and services.
• Educate HCPs via approved resources to address access issues.
• Be a subject matter expert on relevant local, regional, and national payer policies to appropriately educate providers on payer requirements.
• Effectively work in a high cross-matrix environment, implementing appropriate ways of working communication with teams in sales, market access, patient service peers, as well as liaising with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility.
• Identify and report back payer trends related for approved products to Patient Services and market access account management teams.
• Establish and maintain relationships with appropriate providers within the FRM territory, strategically prioritizing travel & activity across the entire FRM geography.
• Remain current on key managed care, reimbursement, and policy activities.
• Demonstrate agility to effectively incorporate the use of approved resources and data to appropriately support HCP education initiatives that enhance the patient’s experience.