Sales Representative/ (Sr.) Sales Specialist, Gastro, Immunology BU (北區)

• Ensure consistent sales achievement in the assigned territory by providing quality products and service.
• Develop technical and selling skills to meet customer needs.
• Identify business opportunities within the territory while maintaining existing business.

Responsibilities

• Analyze the territory and market potential, and track sales and status reports.
• Develop and execute the sales plan once the proposed forecast is approved.
• Implement product sales strategies to achieve sales goals and targets.
• Use selling skills to meet customer needs and achieve territory sales targets through regular customer contact.
• Establish, develop, and maintain positive business and customer relationships.
• Collect market intelligence and provide feedback to the management team.
• Ensure all territory activities are performed professionally and in compliance with AbbVie standards and the Code of Conduct.
• Maintain accurate territory and customer records.
• Attend regular departmental meetings and support continuous feedback mechanisms

Professional Knowledge

• Understand and apply product, disease, and market knowledge to meet customer needs.
• Understand product positioning and competitiveness and communicate this effectively to customers.
• Analyze market trends, competitor information, and market potential.
• Demonstrate a solid understanding of the territory and healthcare system.
• Use the product portfolio and marketing promotions effectively to drive sales.
• Act as a professional problem solver.
• Act as a professional problem solver.

Professional Skills

• Deliver convincing product knowledge and promotional messaging through effective customer segmentation.
• Handle key issues and work with customers toward mutual solutions.
• Use Challenger skills to influence customer opinions and address conflicts.
• Proactively seek feedback and take appropriate action to deliver results.

Customer Management

• Build long-term, positive customer relationships and adjust approach based on segmentation.
• Maintain strong business relationships to support future sales.
• Manage key stakeholders and opinion leaders with effective communication skills.
• Build an efficient information network to anticipate opportunities and manage customer status.

SFE & Action Plan

• Plan and execute a 90-day territory management plan with flexibility.
• Manage territory resources accurately and on time.
• Use SFE and other tools to collect customer data and visit records, then analyze the information for planning.