Outbound Customer Service Representative
Job Overview
About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services industry.
Key Responsibilities:
- Learn how we deliver scripted dialogue to schedule attorneys for hearings
- Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
- Ability to meet or exceed specific set goals and metrics
- Daily stand-up meetings with the team
Qualifications:
- A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills
- Technical savviness
- Strong analytic capability - the ability to transform data into insight
- Ability to function in a fast-paced and innovative environment
- Ability to read, write and speak English|
People who should apply for our Docketly Support Specialist (Sales):
- Eager to grow with a scaling business
- Comfortable in a fast-paced environment
- Confident on the phone
- Learn to solve problems before they exist
- Comfort with high volume workload; not being afraid to "roll up your sleeves"
- Leverage strategic thinking, influencing and coaching skills.
Being a Docketly employee means:
- Comprehensive Medical, Dental Vision Coverage
- 401K plan with company matching
- Transit benefits
- Excellent growth opportunities
Pay Range: $20.00 to $20.00
Schedule: Monday through Friday, In Person in our Longmont, CO Office.