Workplace Experience Specialist
Job Overview
About us
At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.
Join a Company that is Powering the Future of Finance with AI
RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance, which is already being recognized as the #1 platform for powering financial AI agents.
European legal working status is required.
We’re looking for
We are seeking a detail-oriented and proactive Workplace Experience Specialist to support workplace operations, with a focus on vendor management, travel and event coordination, office operations and project management. In this role, you will play a key role in operational efficiency to ensure tasks and initiatives are followed through effectively across departments.
Requirements:
Experience: 2-4 years in office management or project management, or in a similar client-facing role.
Languages: Fluent in English and Spanish.
Strong attention to detail, adaptability, effective time management, a proactive mindset, critical thinking skills, and a solution-oriented approach.
Flexibility: Willing to assist with reception tasks when needed.
Strong communication and writing skills; able to work effectively both independently and within a team.
Responsibilities:
Vendor Management
Manage vendor subscriptions, contracts, and renewals
Maintain accurate and up-to-date internal records and tracking tools
Maintain positive relationships with vendors through regular communication
Monitor vendor performance and negotiate agreements to ensure cost-effectiveness and service quality
Oversee facilities operations and escalate issues to vendors in an efficient and timely manner
Oversee inventory management and ensures all procedures meet health, safety and building code standards
Ensure procurement processes align with internal financial policies and security compliance
Travel & Events Coordination
Manage end-to-end corporate travel arrangements and company-wide internal events for all employees, coordinating logistics and managing vendors to ensure successful delivery
Lead and mentor team members on travel policies and processes, ensuring efficient and accurate execution
Oversee all corporate apartment logistics, including contracts, billing, and repairs, while supervising visitor access processes to ensure they meet security requirements and that guests’ needs are fully supported
Coordinate end-to-end logistics for internal events and employee perks
Foster an employee-focused, customer service mindset to ensure travel experiences and internal events run as smoothly as possible, proactively resolving disruptions with vendors, evaluating processes, and proposing updates to internal policies as needed
Office Operations
Foster a supportive and positive environment by collaborating with Workplace Experience team members and cross-functional teams to achieve shared goals
Maintain a clean, organized, and well-functioning workspace by regularly monitoring office facilities
Coordinate day-to-day maintenance and repairs, proactively identifying issues and working with maintenance teams and landlords to track progress through to completion
Project Management
Collaborate with the Head of Workplace Experience on process and office improvements, coordinating with stakeholders to ensure timely delivery
Oversee the Workplace Experience internal processes hub, ensuring all guides and processes are accurately documented, access permissions are aligned with Security and Compliance, and information remains consistent across all offices
Handle Ad Hoc tasks as needed
What's in it for You?
International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.
Competitive Salary: In RavenPack, we believe that your time and experience needs to be fairly rewarded.
Continuous learning: We provide the support needed to grow within the team.
Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.
Shuttle bus: From Malaga, Fuengirola, La Riviera, and Estepona is available for free from the company.
Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.