SharePoint Administrator with German

Our client is a trusted partner in the financial-banking sector in Germany, both in the public and private sectors who offers services for over 150,000 banking workstations and for more than 4,500 employees. It covers over 60% of banking sector in Germany.

SharePoint Operations and Administration
Ensure the stable and efficient operation of SharePoint environments, including both on-premises and SharePoint Online. Monitor system performance and availability, and take action to maintain service continuity.

Issue Resolution and Technical Support
Provide mid-level technical support for SharePoint-related issues by diagnosing and resolving incidents. Escalate complex problems to senior engineers and support the implementation of permanent solutions.

Security and Compliance Support
Apply and maintain existing security policies and access controls within SharePoint environments. Manage user permissions in line with internal standards, data protection regulations, and compliance requirements.

Configuration and Maintenance
Administer SharePoint sites and site collections, including permissions, lists, libraries, and standard workflows. Support existing third-party integrations and follow governance guidelines.

Collaboration and User Support
Work closely with internal teams (IT, business units, support teams) on day-to-day SharePoint activities. Provide end-user support and participate in basic training sessions to encourage effective platform usage.

Ticket Management
Handle and resolve support tickets using the ticketing system, ensuring tasks are prioritized and resolved within agreed service level agreements (SLAs). Document solutions and contribute to operational knowledge bases.

Upgrades and Enhancements
Participate in SharePoint upgrades, patching, and migration activities under the guidance of senior engineers. Perform testing and validation following system changes to ensure stability and data integrity.