General Manager - Luxury High Rise West Los Angeles
Regular Full-TimeJob Overview
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
About the Role
The General Manager serves as the trusted advisor to the Board of Directors and oversees all day-to-day operations of a luxury high rise residential community. The ideal candidate brings 5-7 years of HOA high rise onsite management, advanced project management expertise, deep financial acumen, and the proven ability to navigate complex issues, including litigation, structural defects, and multi-million-dollar budgets.
Compensation: up to $190k depending upon experience + comprehensive benefits package
Schedule: Monday -Friday business hours; available for evening board meetings and special events.
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
About the Role
The General Manager serves as the trusted advisor to the Board of Directors and oversees all day-to-day operations of a luxury high rise residential community. The ideal candidate brings 5-7 years of HOA high rise onsite management, advanced project management expertise, deep financial acumen, and the proven ability to navigate complex issues, including litigation, structural defects, and multi-million-dollar budgets.
Compensation: up to $190k depending upon experience + comprehensive benefits package
Schedule: Monday -Friday business hours; available for evening board meetings and special events.
Key Responsibilities
- Provide strategic leadership and direction for all building operations, resident services, and onsite staff.
- Serve as the Board’s primary advisor, offering clear guidance, sound judgment, and well-reasoned recommendations.
- Manage operating and reserve budgets exceeding $7 million, ensuring financial integrity, forecasting accuracy, and effective cost controls.
- Oversee capital improvement projects, vendor management, and long-term planning initiatives.
- Lead responses to HOA litigation, construction/structural defect matters, and other legal or technical issues as they arise.
- Cultivate strong, trust-based relationships with residents, board members, vendors, and community partners.
- Identify opportunities for process improvements, operational efficiencies, and risk mitigation.
- Inspire, mentor, and develop a high-performing onsite team.
What We're Looking For
- Experienced Leader: Proven success managing large or complex residential communities, ideally high-rise, luxury, or hospitality environments.
- Financial Expert: Strong financial management skills with experience overseeing large budgets ($7M+).
- Project Management Pro: Extensive experience coordinating complex capital projects, repairs, and long-term planning.
- Litigation-Savvy: Background in HOA litigation, construction defects, and legal processes affecting common interest communities.
- Critical Thinker: Strong analytical, problem-solving, and decision-making abilities.
- People-Oriented: Exceptional interpersonal skills, with the ability to listen, influence, and build lasting relationships.
- Trusted Advisor: Professional presence, emotional intelligence, and the ability to collaborate effectively with boards and stakeholders.
- Designation. Minimum of a CMCA. PCAM preferred.
Why Join Action Property Management?
- Industry-leading training and professional development
- Strong leadership support and a collaborative environment
- Opportunity to manage one of the premier luxury communities in Los Angeles
- Competitive compensation and comprehensive benefits
- Award-winning company culture—2025 Great Place to Work Certified
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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