Junior Associate - REMIT Programme

Junior Associate – CRM Support & Institutionalisation 

Background 

Revenue Mobilisation, Investment and Trade (REMIT) programme, funded by the UK’s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI) is a technical assistance program aimed at driving reforms that strengthen macroeconomic stability, foster sustained economic growth, promote mutual prosperity, create jobs, and reduce poverty. REMIT supports the Government of Pakistan, its ministries, and institutions in enhancing revenue mobilization, improving the investment climate, reducing trade barriers, and strengthening macroeconomic policy management.

Since 2024, REMIT’s technical team has supported FBR to develop and operationalise a Compliance Risk Management (CRM) engine - starting with analysis of taxpayer data and a pilot on a defined subset of cases. Following a successful pilot, the work was scaled to corporate taxpayers by applying unsupervised learning methods to segment and prioritise cases across both Income Tax and Sales Tax. The approach was subsequently extended to non-corporate taxpayers using a complementary rules-and-threshold framework. Both modules have now been rolled out across field formations, with supporting trainings and workshops underway to embed routine use.  

Assignment Objectives

• Support FBR in implementing the Compliance Risk Management Framework by running the process on the inputs envisaged in the framework to deliver the intended outputs  

• Update the current CRM system risk rules by layering data science models over the parameters to improve effeciency, reduce false positives and decrease overall flagging. 

• Improve data pipelines with quality checks, lineage logs and secure access controls. 

• Provide training across selected field offices across Pakistan on the use of CRM and provide assitive material i.e., user manuals. 

• Enable FBR to use CRM for effective treatment of risks 

• Institutionalise feedback loops from workshops to refine rules, models and the UX of CRM dashboards. 

• Build capacity of FBR’s CRM Wing to sustain these practices beyond REMIT support. 

Job Summary 

The Junior Associate will support the CRM technical team in day-to-day delivery of the CRM institutionalisation and sustainability workstream. The role will contribute across the technical cycle - helping with data preparation and validation, supporting updates to risk registers and model/rule outputs, assisting with testing and documentation, and providing practical input to rollout activities (including workshops and training support where needed). This is a hands-on position suited to someone comfortable working across code, data, and implementation tasks in a fast-moving public-sector delivery environment.

Duties and Responsibilities 

•       Support routine data extraction, cleaning, and validation for CRM model runs and dashboard refreshes. 

•       Assist in maintaining and updating risk registers, rules/threshold logs, and supporting datasets as directed by the technical leads. 

•       Help run testing and basic QA on updated outputs (checks on filters, scoring outputs, and dashboard views) and flag issues early. 

•       Maintain clear documentation (working notes, change logs, and simple guides) to support handover and continuity. 

•       Provide logistics and content support for workshops/trainings (materials, user feedback capture, follow-up actions). 

•       Coordinate with PRAL/CRM counterparts on day-to-day data and implementation requests, and support troubleshooting as needed.