L&D Lead

About Addi

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace.

We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services, and products, and we live by our values every day.

About the Role

This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.

What’s the mission you’ll drive

Design and execute Addi’s talent architecture by transforming performance management and organizational design into competitive advantages, ensuring a culture of radical feedback, high performance, and high-impact leadership.

What you will do

• Relaunch the Performance Management System: Implement a new, agile performance review cycle (360° reviews, OKRs, or continuous check-ins) achieving a 95% adoption rate and establishing a direct correlation between high performance and compensation.

• Establish a Multi-Level L&D Learning Map: Define and launch the "Addi Competency Framework" 6, outlining the technical and behavioral requirements for every level (from Individual Contributor to Vp).

• Scale a High-Frequency Feedback Culture: Increase the frequency and quality of documented feedback, through a critical training program on "Radical Candor" and difficult conversations.

• Optimize Organizational Design (Org Design): Execute a comprehensive organizational audit to identify silos or redundancies, proposing structure changes that improve "span of control" and decision-making speed across the company.

• Standardize Underperformance Management: Establish a clear, data-driven "Performance Development Plan" (PDP) protocol that ensures a fair but fast resolution (either successful recovery or exit) for 100% of identified underperformers.

• Launch a "New Manager" Leadership Bootcamp: Ensure 100% of newly promoted or hired leaders complete an immersion program on Addi’s culture and management essentials, reducing voluntary turnover in their respective teams

What we’re looking for

Demonstrates deep expertise in Strategic Talent & Org Development

• Possesses 5+ years of experience navigating the complexities of Talent Management, OD, or HRBP within high-growth fintechs or top-tier consulting firms.

• Proven ability to translate business strategy into organizational structures that support rapid scaling (100 to 500+ employees).

• Has solid expertise in diagnosing organizational gaps and implementing structural changes that improve speed-to-market.

Track record of leading High-Impact Performance Transformations

• Proven success in replacing legacy, bureaucratic "check-the-box" reviews with agile, high-frequency feedback loops that drive actual performance.

• Demonstrates the ability to align individual OKRs/goals with company-wide North Star metrics to ensure every "Builder" at Addi is moving the needle.

• Experienced in designing incentive and recognition systems that reinforce a meritocratic, high-performance culture.

Possesses strong mastery of People Analytics & Technical Stack

• Demonstrates expert-level command of modern talent platforms (e.g., Lattice, Culture Amp) to extract actionable insights rather than just managing data.

• Has solid expertise in using Agile Project Management methodologies (Scrum/Kanban) to launch HR initiatives with the speed of a product squad.

• Proven ability to use data-driven narratives to influence C-level stakeholders on talent investments.

Experienced in Crisis Management & Cultural Remediation

• Demonstrates a steady hand and high emotional intelligence when managing "high-stakes" people issues, including involuntary exits and team restructures.

• Track record of successfully leading cultural turnarounds or remediation plans in departments facing low engagement or high turnover.

• Possesses the professional courage to deliver "Radical Candor" to senior leadership when cultural values are at risk.

Demonstrates an "Owner" Mindset in Scaling Environments

• Proven ability to build "from zero to one"—creating frameworks, playbooks, and processes where none exist.

• Varies approach between high-level strategic design and "rolling up sleeves" to execute tactical tasks during peak growth periods.

• Has solid expertise in balancing the "human" element of HR with the "ruthless prioritization" required in a fast-paced fintech.

Track record of Change Management & Strategic Influence

• Varies persuasion techniques to align C-level executives and Engineering leads on new talent methodologies.

• Displays mastery in handling resistance to change, turning skeptics into ambassadors for new feedback cultures.

Has solid expertise in Managing High-Stakes People Issues

• Demonstrates exceptional skill in coaching leaders through "Underperformance" cases, balancing empathy with a strict results-orientation.

• Possesses the professional judgment required to manage exits and organizational restructuring with high integrity and discretion.

Demonstrates a Strong Strategic & Analytical Mindset

• Proven ability to translate people metrics (eNPS, turnover, performance ratings) into clear business action plans.

• Experienced in connecting L&D initiatives directly to product roadmaps and financial milestones.

Possesses High Emotional Intelligence & Radical Candor

• Leads by example in a feedback-rich environment, showing the courage to give and receive direct, constructive criticism even in high-pressure situations.

Why join us?

• Work on a problem that truly matters – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.

• Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner

• Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.

• Join a world-class team – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.

• Competitive compensation & meaningful ownership – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.

How the hiring process looks like

We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

• Step 1: People Interview (30 min)
  A conversation with a recruiter or hiring manager to get to know you, your experience, and what you're looking for. We’ll also share more about Addi, our culture, and the role.

• Step 2: Initial Interview (45 min)
  A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.

• Step 3: Deep Dive Interview (30 min)
  You’ll meet our Chief People Officer to dive deeper into your strategic thinking around learning and development, stakeholder management, and the impact of learning initiatives across the organization.

• Step 4: Case Study (60 min)
  You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

• Step 5: Co-Founder Interview
  If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit, and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.

  We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.