AMER West Service Delivery Lead - Project Accounting

The Senior Manager – Global Project Accounting & Financial Performance is a senior leadership role with end-to-end accountability for financial performance, operational excellence, and service delivery outcomes across a large, regional Project Accounting organization.

This role owns financial KPIs, service level performance, stakeholder satisfaction, and continuous improvement outcomes, serving as a trusted advisor to senior business leaders, regional finance leadership, and global delivery stakeholders. The position combines strategic leadership, governance ownership, and hands-on oversight of complex financial operations supporting high-value, multi-year infrastructure projects.

Key Accountabilities

Leadership & Stakeholder Management

• Act as a primary senior point of contact for executive stakeholders, including regional Finance Leads, Project Directors, Business Line Leaders, and Global Service Delivery leadership.
• Build and maintain trusted, influential relationships with senior stakeholders through proactive engagement, transparent communication, and consistent delivery against commitments.
• Lead stakeholder governance forums, performance reviews, and escalation discussions, ensuring alignment on priorities, risks, and outcomes.
• Translate complex financial and operational data into clear executive-level insights and recommendations that support strategic decision-making.

KPI Ownership & Performance Management

• Own and govern the full suite of financial, operational, and service delivery KPIs, ensuring alignment with global standards, SLAs, and business expectations.
• Establish performance targets, dashboards, and reporting mechanisms to track productivity, quality, timeliness, financial accuracy, cash flow, and margin performance.
• Drive a performance-driven culture, holding leaders and teams accountable for results and corrective actions.
• Lead root-cause analysis for KPI variances and ensure timely execution of remediation and continuous improvement plans.
• Regularly report performance outcomes, trends, and risks to senior leadership, including recommendations for strategic or operational intervention.

Financial Ownership

• Provide senior oversight of project financial execution, including revenue recognition, cost control, reserves, contingencies.
• Review and interpret complex commercial and contractual arrangements to ensure appropriate financial treatment and risk mitigation.
• Oversee analysis of WIP, unbilled costs, billings in excess of earnings, and receivables to drive improvements in cash flow, margin, and financial predictability.
• Serve as a senior escalation authority for complex accounting judgments, ensuring compliance with IFRS, U.S. GAAP, and internal control requirements.

Operational Excellence & Service Delivery

• Lead a large, geographically distributed organization of, ensuring scalable, resilient, and high-quality service delivery.
• Ensure consistent execution of global processes, standards, and controls across regions and end markets.
• Partner with GPOs, Global Service Delivery Leads, and functional leaders to drive operational stability, maturity, and standardization.
• Oversee capacity planning, workforce optimization, utilization, and skill mix to support business growth and changing demand.

Transformation & Continuous Improvement

• Own and lead finance transformation initiatives aligned with global strategy, including process standardization, automation, and digital enablement.
• Identify opportunities to enhance value-added services, shifting the function from transactional execution to strategic financial partnership.
• Drive tower alignment and harmonization of processes, controls, and reporting frameworks.
• Champion a continuous improvement mindset supported by data, benchmarks, and best-in-class practices.

Risk, Controls & Compliance

• Ensure robust governance, internal controls, and compliance with SOX, audit requirements, and internal policies.
• Lead preparation and support for internal and external audits, business risk reviews, and project health assessments.
• Own business continuity planning and execution for the function, ensuring operational resilience and risk mitigation.

Talent & Leadership Development

• Set clear leadership expectations and build a strong management layer capable of sustaining performance at scale.
• Drive talent strategy including recruitment, succession planning, retention, and leadership development.
• Foster a culture of accountability, engagement, and continuous learning aligned with AECOM values.
• Act as a role model for inclusive leadership, ethical decision-making, and professional excellence.