Games Presenter Team Manager
Job Overview
David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Games Presenter Team Manager for their Gaming studios in Sofia, Bulgaria.
Position: Games Presenter Team Manager
Location: Sofia, Bulgaria
Employment type: Full-time
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
- Supervise and guide on-floor team members to ensure professional, engaging, and high-quality performance.
- Manage daily work schedules, rotations, and breaks to maintain smooth operations and adherence to timelines.
- Communicate updates on new procedures, company policies, and best practices to all team members.
- Oversee day-to-day operations, addressing and resolving minor technical or operational issues as they arise.
- Serve as a communication link between staff and management, ensuring clear relay of feedback and updates.
- Provide support, motivation, and coaching to maintain a positive and professional work environment.
- Compile and analyze data from various sources to produce accurate daily or shift reports for management.
- Identify training and development needs within the team and coordinate with relevant departments to address them.
- Ensure all team members adhere to company standards for appearance, conduct, and workplace behavior.
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
- Minimum of 1 year of supervisory or team coordination experience preferred.
- Background in Management, Business Administration, or a related field is advantageous.
- Prior experience in a customer-focused, operations, or service-driven industry is considered an asset.
- Excellent communication and interpersonal abilities.
- Strong leadership, mentoring, and conflict management skills.
- Ability to work efficiently in a dynamic, fast-paced environment.
- Effective organizational and time management skills.
- Willingness & ability to work in shift rotation (including night shifts!).
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Relocation support, flights and accommodation
- Guidance and tools to reach career potential
- Paid training
- Private health insurance
- Free gym membership
- Additional pay for night and weekend shifts
- Meal allowance
- And many others!