Center Manager

Affidea Greece, one of the leading healthcare providers in the country, is expanding and looking for an experienced Center Manager to join our growing team at CityMed Patision.

CityMed, a pioneering Dermatology Center and a member of Affidea’s diagnostic network, offers comprehensive services in Dermatology, Medical Aesthetics, and advanced Laser Technology. As we continue to grow, we are seeking a talented professional to lead the center’s operations, ensure exceptional service quality, and support the further development of CityMed Patision.

Responsibility to staff and direct the team to:

• Manage the center ensuring high quality business activities with maximum quality, service and profitability for the organization.

• Understands that the center's profits and achievements are reflected in all its operations and activities– including relationships and risk management

• Manage the smooth running of the team

• Contribute to the training and development of the results-driven team to achieve revenue targets in line with business plans

• Maintain overall center responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification
  

Day to day responsibilities agreed with your manager to include:

• Manage, direct and monitor the overall performance and daily operations of the center.

• Maintain and improve mechanisms for evaluating operations, service quality, patient experience and profitability, sharing insights with internal teams.

• Develop and implement plans to achieve operational and commercial targets.

• Drive the center’s growth through proactive promotion of dermatology, aesthetics and laser services (up-selling & cross-selling).

• Recruit, train, coach and support the team to ensure performance goals are met.

• Lead by example in professionalism, commitment, work ethics and customer service standards.

• Ensure full adherence to organizational policies, procedures and quality standards.

• Collaborate effectively with internal departments, suppliers and customers.