Chief Operating Officer

Key Responsibilities

Leadership & Regional Representation

• Represent Afreximbank Group within the Caribbean region, engaging with stakeholders and promoting the Bank’s mandate and image.
• Act as the President’s representative in the region, providing leadership, guidance, and strategic oversight to regional operations.
• Lead, develop and motivate client-facing teams to build and maintain high-quality relationships with host governments, regional institutions, corporates, and development partners.

Client Relationship Management

• Oversee the management of a client portfolio through client relations officers, ensuring the development of proactive, customized engagement plans.
• Provide timely and high-quality client service to corporates, financial institutions, and government agencies within the region.
• Identify client needs and ensure timely provision of accurate information on the Bank’s products and services.

Business Origination & Deal Execution

• Coordinate deal teams across the Bank’s product lines and geographies.
• Review business proposals, Pre-Assessment Memos and Credit Proposals submitted by the region and make recommendations to the Director & Global Head, Client Relations.
• Lead new business pitches, undertake commercial negotiations, and secure mandates in line with the Bank’s growth objectives.
• Support recovery and resolution efforts for delinquent transactions.

Strategic Planning & Market Development

• Prepare the annual Regional Strategic and Marketing Plans aligned with the Bank’s overall Strategic Plan.
• Lead implementation of approved marketing plans and strategies to deepen penetration into various segments of the trade finance and investment banking markets.
• Champion and ensure visibility and uptake of all Afreximbank Group products and initiatives across the Caribbean region.

Compliance & Governance

• Ensure full branch-level compliance with legal, regulatory, and organizational policies, including AML/CFT frameworks and professional codes of conduct.
• Maintain proper documentation through structured reporting, file notes, and follow-up actions after client engagements.
• Manage Bank assets and property in liaison with the Administrative Services Department.

External Representation

• Represent the Bank in high-level regional meetings, forums, and industry platforms.
• Enhance and protect the Bank’s corporate image and stakeholder relationships throughout the region.
• Perform any other duties as may be assigned by Senior Management.

Requirements

Qualifications & Experience

Minimum Qualifications

• Postgraduate degree in Business Administration, Banking, Finance or related field, or a recognized postgraduate professional qualification in Banking.

Years & Nature of Experience

• Minimum of 10 years’ experience with a leading financial services institution.
• Demonstrated familiarity with major trade finance and investment banking products, including:
  syndications, co-financing, club deals, correspondent banking products (letters of credit, factoring, forfaiting), structured trade finance, carbon financing, corporate finance risk participations, and project-related financing.
• Proven track record operating at senior management or executive level, preferably in a regional or multi-country context.

Skills & Competencies

• Strong ability to function in culturally diverse and change-oriented environments.
• Experience interacting with high-level government officials, corporates, and financial institutions.
• Excellent written and spoken communication skills in English; competency in one or more of the Bank’s working languages (French, Arabic, Portuguese) is an added advantage.
• Demonstrated leadership capability, including management of teams and human resources to achieve strategic objectives.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus