Job Overview
- Maintain and optimize plant-wide IT infrastructure, including servers, networks, user devices, and system environments to ensure uninterrupted operations
- Support and troubleshoot ERP, inventory management, production monitoring, and reporting systems used across the factory
- Minimize system-related downtime that could affect production flow, quality monitoring, or order fulfillment
- Ensure stable network connectivity across plant operations and administrative functions
- Implement structured data backup, cybersecurity, and disaster recovery measures to protect operational and commercial data
- Support digital tracking of raw material usage, inventory movement, and production reporting to enhance operational visibility
- Maintain IT asset registers, system documentation, and access control protocols
- Collaborate with Operations and department leads to identify automation and system improvements that reduce manual errors and inefficiencies
- Ensure compliance with internal IT governance standards and support audit readiness
- Provide technical guidance and structured reporting to management on system performance and risks
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