Sales Admin

Job Title: Sales Admin
Type: Full-time, Remote
Time zone: EMEA time (needs to overlap with 9 am PT)
Salary: 1300-1500 USD/month (plus territory growth bonus)
Location: Remote from South Africa

About the Company

Our company is the global leader in high-performance fluorescent and phosphorescent pigments.

We serve specialty markets including coatings, inks, plastics, and other advanced applications — delivering materials engineered for maximum visual impact and functional performance.

Headquartered in Richmond, California, we offer a seamlessly integrated, end-to-end customer experience—from pigment formulation through delivery—because we believe that precision materials empower our clients to compete in a fast-changing global environment.

With deep technical expertise and a track record of solving niche industrial challenges, we’re scaling internationally and seeking top talent who can help us expand across Europe, the Middle East & Africa (EMEA).

What You'll Do: Responsibilities

1. Account Management Excellence

• Maintain and grow relationships with existing customers.

• Conduct regular check-ins and ensure service satisfaction.

• Manage roughly 50 key accounts in EMEA.

2. Business Development & Lead Qualification

• Engage with potential customers from our extensive lead lists.

• Qualify leads using prioritization models (A/B/C accounts, opportunity warmth, and revenue potential).

• Assist in scheduling meetings, preparing presentations, and following up on opportunities.

• Over time, expand to researching and identifying new leads within targeted industry sectors.

3. Sales Operations & Reporting

• Maintain and update CRM data in Salesforce (and Scratchpad for note capture).

• Extract, analyze, and manipulate data in Excel to generate account and pipeline reports.

• Prepare summaries and dashboards to support leadership reviews and territory planning.

• Organize meetings, manage follow-ups, and support daily sales workflow coordination.

4. Process Optimization & Collaboration

• Partner with the General Manager to continuously refine processes for account coverage and lead management.

• Coordinate with other sales team members across global regions to ensure consistency and efficiency.
  

What We're Looking For:

• 3–5+ years of experience in sales administration, inside sales, or account management.

• Experience in specialty chemicals, coatings, inks, plastics, or related industrial sectors is highly preferred.

• Technical or scientific background (e.g., Chemistry, Engineering, Materials Science) is a strong plus.

• Proven ability to communicate effectively with both technical and purchasing professionals.

• Proficient in Salesforce, Microsoft Excel, and Microsoft Suite.

• Strong analytical and organizational skills — able to prioritize and manage multiple accounts simultaneously.

• Excellent written and verbal communication; professional and confident in video and phone interactions.

• Comfortable working independently in a remote, cross-time-zone environment.

• Detail-oriented with strong follow-up habits — nothing slips through the cracks.

• Curious and adaptable — eager to learn a technical industry and its language.

• Resilient and persistent — comfortable with long B2B sales cycles and relationship-based selling.

• Proactive and disciplined — takes ownership and anticipates needs without waiting for direction.

• Collaborative yet independent — works well with global leadership while managing day-to-day responsibilities autonomously.