Director of Service & Construction

We are looking for a Director of Service & Construction to join our Asset Quality and Service team supporting our Operations teams in South Florida.  

• Specific areas of ownership and expertise include but are not limited to operations support, support of and education in adherence to property P&L, support of CNOI, EGI and CSAT goal metrics and team member development.  
• Leadership and supervisory roles in project management, construction management, design build oversight, contracting, vendor management, budgeting, casualty response, insurance claim oversight, and EH&S support. 

What You Will Do 

• Supports operations from a leadership level with complete understanding of property budgets, P&Ls, KPIs, systems (Entrata, Coupa, Brivo, SmartRent), and reporting. 

• Frequently engages in person and remotely with property and regional operations team members including CMs, SMs, GMs, RPMs, VPs, DOOs and AFOs. 

• Frequent and recurring travel to properties throughout the region of responsibility required.  Travel to national level meetings required. 

• Heavily engaged in development of internal bench for ST, SM and ASM positions.

• Supports acquisition and disposition processes including PCA review, on-site inspections, and budget development. 

• Post acquisition leadership and oversight of “AIR Edge” and other renovations or upgrades. 

• Understands, tracks, and ensures proper execution of all jurisdictional, lender, or code mandated activities including but not limited to (REAC, MOR, 40-year, Façade, Balcony, SCEP).

• Coordinates, oversees, and reports out on the construction activities in the region to assure that projects are completed within prescribed schedules and budgets, and are in compliance with federal, state, and local regulations.

• Supports compilation of annual CAPEX PCAs for consideration in annual budget reviews. 

• Supports annual R&M and COE budget generation and execution. 

• The ability to navigate POWER BI and MS EXCEL is required as is the ability to generate basic financial (IRR) analysis.