Telecom Configuration Technician (Entry Level) - Remote
Full-time Entry LevelJob Overview
We’re looking for a detail-oriented Configuration Technician to prepare customer-premises equipment (CPE) using predefined templates and step-by-step Standard Operating Procedures. You’ll copy/paste configurations, populate IPs/VLANs/routes, perform basic power-on validation, and document results. Strong English communication and consistency matter more than deep engineering—we’ll train you.
What You’ll Do
Template-based configuration: Copy/paste approved configs into supported devices (e.g., Cisco/Juniper/Adtran/Fortinet/Mushroom), replacing variables (IPs, VLANs, static routes) per worksheet.
Basic activation procedures: Console or out-of-band access, apply config, save/commit, verify reachability (ping, default route, DNS), and capture screenshots/logs.
Checklists & documentation: Follow written SOPs; update tickets, inventory fields, and handoff notes clearly in English.
Quality checks: Run simple “ready to ship” checks (interfaces up, correct VLAN/tagging, management reachability).
Returns/rework: Reapply stock images/factory reset; document simple root cause (mis-typed IP, wrong port/VLAN).
Cross-team handoffs: Notify PM/NOC/Support using templates when gear is ready or needs attention.