Senior Technical Program Manager

We are seeking a Senior Technical Program Manager to lead critical product development initiatives from our Taiwan office. In this role, you will serve as the primary liaison between product management, engineering teams, and our manufacturing partners in Asia. You will drive the execution of complex video camera programs in close collaboration with teams across multiple time zones. Your focus will be ensuring seamless coordination between hardware manufacturing partners and cross-regional product and engineering teams in Asia and North America — ultimately delivering innovative, high-quality IoT and video camera solutions to market.

Key Responsibilities

• Lead end-to-end program delivery from initial concept through design, development, manufacturing, and launch.
• Act as the primary point of contact between product management, engineering teams, and manufacturing partners in Asia.
• Own program planning and execution, including defining scope, schedules, deliverables, dependencies, and success metrics.
• Manage risks and resolve issues proactively, ensuring that programs remain on track for schedule, budget, and quality goals.
• Facilitate effective communication across multiple time zones, ensuring clear, timely, and accurate information flow between regions.
• Drive manufacturing readiness, tracking engineering validation, pilot runs, and ramp to mass production with contract manufacturers.
• Partner with supply chain and operations to align materials procurement, component availability, and vendor deliverables with project timelines.
• Ensure compliance with global certification and regulatory requirements (e.g., FCC, CE), coordinating with quality and compliance teams.
• Foster strong relationships with vendors, component suppliers, and external engineering partners.
• Track and report program status to leadership through clear dashboards and executive summaries to enable data-driven decisions.
• Champion continuous improvement by refining processes, tools, and workflows for efficient, high-quality global product delivery.
• Advocate for product quality by ensuring design requirements are met, testing protocols are executed, and feedback is incorporated into engineering cycles.
• Collaborate with the team by fostering effective team work and positive relationships with multiple competing priorities.

Required Qualifications:

• 8+ years of technical program management experience in hardware development
• Strong background in camera systems or related IoT devices
• Familiarity with regulatory compliance for hardware products (FCC, CE, etc.)
• Experience managing manufacturing partnerships and supply chain relationships
• Proven track record of delivering complex technical projects on time and within budget
• Excellent English and Mandarin communication skills
• Bachelor's degree in Engineering

Preferred Qualifications:

• Direct experience with video doorbells or video surveillance products
• Experience with large manufacturers in Asia in bringing high volume products to market. 
• Background working with US-based product teams in a global organization
• Advanced technical degree 

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.