Junior - Medior - IT System Engineer - Braine-l'Alleud - Freelance / CDI

Responsibilities

• Install, configure, and troubleshoot Windows and Azure systems, ensuring stability and service continuity.
• Configure and review monitoring of systems to maintain supportability, stability, and performance.
• Provide high-level support, coordinate with internal and external partners, and resolve incidents and problems.
• Support may be provided in person or through coordination.

Tasks

After onboarding, you will be responsible for Windows systems, including:

• Installing and configuring Windows and Azure (Linux and OpenShift are assets)
• Supporting and maintaining server systems (Windows, Azure, Linux, ESX are assets)
• Monitoring systems
• Managing firewall, DNS, and DHCP requests
• Upgrading and patching systems (Windows and Linux)
• Following up on incidents and changes
• Assisting IT colleagues in meetings, especially regarding Windows systems
• Writing and following documentation and procedures
• Translating technical language for customer support
• Understanding system interfaces and flows
• Automating deployment of scripts and software
• Managing external and internal partners for incidents, changes, and escalations

Technical Environment

You should master as many of the following technologies as possible, especially in the Linux and Windows scope:

• Microsoft: Windows 10/11, Windows Server 2016/2019, Active Directory, Azure Active Directory, AAD Connect, Azure
• Linux (asset): Red Hat 8/9, CentOS 9
• OpenShift (asset): Versions 4.16–4.18
• DNS/DHCP: Windows, Azure, Linux
• Virtualization: Azure
• Automation: GIT, GitLab, Powershell, Ansible, Bash (asset)
• Monitoring (asset): Zabbix, Dynatrace
• Applications (asset): Jira, Netterrain
• Networking (asset): Firewall requests and diagnostics, troubleshooting network issues