Senior Associate, Settlement Services

Key Responsibilities

1. REO Closing Coordination

• Manage assigned REO files from pre-closing stage to clear‑to‑close through final settlement completion.
• Coordinate pre-closing and closing timelines with asset managers, buyers, real estate agents, attorneys, and internal title teams.
• Review and validate satisfaction of pre‑closing conditions prior to scheduling closings.
• Ensure adherence to client‑specific REO instructions, deed requirements, and seller authority documentation.
• Schedule closings and ensure all closing logistics are confirmed within defined SLAs.

2. Quality Control & Compliance

      • Perform detailed file level quality checks to ensure compliance with:

• Client closing instructions
• Underwriter requirements
• ALTA Best Practices and internal SOPs

    • Identify defects, discrepancies, or potential risks and escalate issues appropriately.

    •  Support internal audits, client reviews, and compliance assessments by providing documentation and explanations.

    •  Comply with wire fraud prevention controls, data security standards, and record retention requirements.

3. Client and Stakeholder Management

• Serve as a primary point of contact for pre-closing and close related communications on assigned files.
• Provide timely and accurate status updates to internal stakeholders and clients.
• Handle escalations professionally and ensure resolution within agreed timelines.
• Document communications in accordance with REO communication and documentation standards.