Senior Collector

The Senior Collector is responsible for managing and optimizing the company’s accounts receivable portfolio. This role ensures timely collection of outstanding invoices, minimizes credit risk, and supports cash flow objectives. The Senior Collector will work closely with internal teams and external customers to resolve payment issues and maintain strong relationships.

The ideal candidate for an Senior Collector would be able to do the following:

• Collections Management:
  • Proactively manage the entire portfolio of customer accounts to ensure timely payment.
  • Monitor aging reports and prioritize collection efforts to meet DSO (Days Sales Outstanding) targets.
• Process Improvement:
  • Identify and implement best practices to streamline collection processes.
  • Assist in developing policies and procedures for credit and collections.
• Customer Communication:
  • Contact customers via phone, email, and written correspondence regarding overdue invoices.
  • Negotiate payment arrangements and resolve disputes professionally.
• Credit Risk Assessment:
  • Review and analyze customer creditworthiness; recommend credit limits and terms.
  • Collaborate with finance and sales teams to mitigate risk on new and existing accounts.