Dispatcher

AIM Lévis is currently looking for a dispatcher to join its great team! The person is primarily responsible for taking service calls and organizing the work of the drivers accordingly.

What you will be responsible for:

• Plan and organize drivers’ routes in an optimal way to ensure maximum use of the truck fleet
• Assign routes to drivers (in-house software)
• Respond to internal customer calls efficiently, courteously and professionally
• Enter information into the computer system to document calls and perform appropriate follow-ups
• Be the resource person for drivers regarding their working hours and resolve problems when necessary
• Be able to weigh the trucks on our scales and enter them into our system
• Process customs paperwork requests (USA drivers)
• Maintain and track inventory in our supply yards on a daily basis
• All other related tasks