Billing Specialist

What you’re responsible for: 

• Generate accurate brokerage settlements and customer sales invoices in accordance with contractual terms, pricing, and company standards.
• Review, validate, and reconcile scale tickets, shipping documents, pricing files, and brokerage documentation.
• Perform account reconciliations related to sales, brokerage transactions, paid weights, and ticket variances to ensure data accuracy and integrity.
• Investigate and resolve billing, weight, and settlement discrepancies in collaboration with traders and account managers.
• Prepare and maintain brokerage- and billing-related reports, including paid weights and exception tracking.
• Distribute scale tickets and shipping documentation to internal stakeholders in a timely and accurate manner.
• Communicate effectively with customers, account managers, logistics, and finance teams to resolve inquiries and discrepancies.
• Maintain complete, organized, and up-to-date documentation and digital filing systems in accordance with company policies.
• Support month-end close, audit requests, and ad hoc reporting or projects related to brokerage and billing.
• Contribute to process improvements and efficiency initiatives within brokerage and billing operations.