Key Responsibilities

• Own pragmatic architecture standards/patterns and a roadmap that fits a lean, delivery-focused environment.
• Design and implement end-to-end solutions across collaboration/productivity, identity, endpoints, networking, line-of-business applications, and cloud services.
• Build integrations across platforms (SaaS, on-prem, cloud) using APIs, SSO, and practical integration patterns.
• Partner with business stakeholders to translate needs into requirements, options, and implementable plans; communicate trade-offs clearly.
• Work with the technology team to execute executive leadership’s AI and technology vision via usable platforms, guardrails, and enablement.
• Deliver automation using PowerShell, APIs, low-code tools, and AI assistants (e.g., Claude), with review/testing and appropriate data-handling controls.
• Own security-by-design fundamentals (identity/access, baselines, logging/monitoring, and data protection).
• Lead vendor evaluations and key projects through implementation and operational transition; maintain core documentation and governance (e.g., M365 collaboration governance).

Technical Skills

• Automation & scripting: PowerShell (modules, advanced functions, secure secrets handling, scheduling), operational runbooks, and AI-assisted development tools (e.g., Claude) to speed up drafting and refactoring paired with peer review and test validation
• API integration: Microsoft Graph and other REST APIs, OAuth/OIDC, webhooks, and service accounts/service principals
• Identity and access: authentication/authorization patterns, RBAC, ABAC, privileged access controls
• Security and compliance: identity-first controls, least privilege, logging/monitoring, data classification, BCP/DR and retention/DLP concepts
• Architecture modeling and documentation: solution diagrams, data flows, integration patterns, and decision logs

Business Partnership & Collaboration

• Strong business-partnering skills; able to engage stakeholders across engineering, project management, operations, and finance to define needs and deliver outcomes.
• Ability to facilitate decisions and manage trade-offs across cost, risk, schedule, and maintainability without over-engineering.
• Mentorship mindset: coach teammates and raise the baseline through standards, templates, and automation.

Microsoft 365 (Key Platforms)

• Entra ID (Azure AD): identity, SSO, Conditional Access, MFA, privileged access
• Microsoft Exchange Online (mail flow, hybrid concepts, retention, eDiscovery)
• Microsoft Teams (governance, voice/meetings, lifecycle, integrations)
• Microsoft SharePoint Online (information architecture, permissions, governance)
• Microsoft OneDrive for Business
• Microsoft Intune (endpoint management, compliance, configuration profiles, app deployment)
• Microsoft Purview (Information Protection/Sensitivity Labels, DLP, eDiscovery, retention)
• Microsoft Defender for Office 365
• Microsoft Defender for Endpoint
• Power Platform (Power Automate, Power Apps, Power BI) for automation and operational reporting
• Microsoft Graph and M365 admin tooling for configuration, reporting, and automation

Qualifications

Required

• Excellent communication skills and comfort partnering with the business to define requirements, set expectations, and explain trade-offs in plain language.
• Strong automation experience using PowerShell (advanced scripting, modules, error handling, logging, secure credential handling) and working with Microsoft Graph and/or other REST APIs.
• Hands-on experience integrating systems across platforms using APIs (REST), identity/SSO (SAML/OIDC), directory synchronization, and data/integration patterns.
• Security mindset and experience implementing core controls when there is no separate security team (identity/access, baselines, patching strategy, endpoint controls, logging/alerting, data protection).

Preferred

• Experience integrating SaaS and line-of-business platforms, including identity/SSO integrations and ongoing vendor coordination.
• Experience designing hybrid and migration programs (tenant-to-tenant, mergers/acquisitions, legacy modernization).
• Familiarity with ITSM processes (incident, problem, change) and building lightweight operational practices that scale.